Returns & Exchanges (OLD)

US RETURNS & EXCHANGES

We gladly accept returns of new, unworn, unwashed merchandise with tags attached within 30 days of purchase. Items must be returned in the same condition in which you received them, with original packaging; any signs of wear will not be accepted for return or exchange.

Final sale items are ineligible for return or exchange.

U.S. RETURNS

To start your returns process click the link below:

RETURNS & EXCHANGES

 OPTIONS

  • Refund to your original payment method ($7 return ship fee)
  • Exchange for another size, color or style (no return ship fee)
  • Store Credit - Jungmaven Gift Card (no return ship fee)

~If you need to cancel your return authorization to resubmit, contact us and we can reset it.  A new ship label will be sent.

~Exchange items can only be exchanged one time per order. 

~When returning multiple orders, please submit a return authorization for each individual order. 

  • This system is automated and each return authorization and label is tied to a specific item or items and weight.¬†

INTERNATIONAL RETURNS

To start your returns process click the link below:

RETURNS AND STORE CREDIT

OPTIONS

  • Refund to your original payment
  • Store credit/gift card. When we receive and process your return we'll send you a store credit/gift card. Feel free to¬†contact us for more information¬†including a special promo code to save on your "exchange" order.

Duties and VAT are not refundable, and International customers are responsible for return shipping fees.  Learn more at our FAQs.

LARGE ORDERS

Please note, orders over $1500 may be subject to a 20% restock fee and return shipping charges on returns.  All returned products must be unworn, in new condition with hang tags attached to qualify for a return.  Learn more at our FAQs.

WAREHOUSE

Jungmaven LTD | 12308 NE 56th Street #1205, Vancouver, WA 98682