GENERAL SHIPPING AND FULFILLMENT TIMING
Orders for ground shipping will be shipped within 48 hours. Orders for expedited shipping will be shipped same day if the order is placed by 12:00pm Pacific Time, if placed later in day, it will ship out the next day
SHIPPING CUT OFF DATES FOR DELIVERY ON OR BEFORE 12/24
GROUND SHIPPING - 12/14 at 10AM
EXPEDITED SHIPPING – 12/20 at 10AM
SHIPPING FROM DECEMBER 12/22/18 - 1/2/19
The Jungmaven warehouse will be closed on Monday 12/24 through Wednesday 12/26. All orders placed by 2pm PST on Friday 12/22 will ship same day, all orders placed after 2pm PST will ship on Thursday 12/27.
The Jungmaven warehouse will be closed on Monday 12/31 and Tuesday 1/1. All orders placed by 2pm PST on Friday 12/28 will ship same day, all orders placed after 2pm PST will ship on Wednesday 1/2.
HOLIDAY RETURN POLICY
EXTENDED WINDOW FOR EXCHANGES AND RETURNS FOR STORE CREDIT – For any order placed after November 20th, we offer an extended window for exchanges and returns for store credit. Jungmaven will accept returns of unworn, unwashed merchandise in good condition when Return Request process is initiated on or before 1/10/19 and merchandise is received at the Jungmaven warehouse by 1/21/19. A USPS label will be provided (and expense covered by Jungmaven) for all exchanges and returns for store credit.
RETURNS - Jungmaven will accept returns of unworn, unwashed merchandise in good condition when the Return Request is completed within 21 days of purchase. Returns will be credited to the original form of payment. USPS label will be provided for return and the cost of shipping will be deducted from your credit (typically $7).
FINAL SALE - Any styles marked as final sale will not be eligible for returns or exchanges.
GIFT CARDS are non-refundable.
GIFT RECEIPTS – All orders are shipped with a packing slip and prices are omitted, we don't have a gift wrap or gift receipt option at checkout. If you would like to send a message with your order, please enter your gift message in the Special Instructions Text Box when you review your shopping cart. It is located directly below the thumbnail photos of styles you have in the cart.